Last updated: August 20, 2026
We want you to be satisfied with Folder Shark. If you're not happy with your purchase, we offer a straightforward refund policy.
We offer a 30-day money-back guarantee on all purchases. If you are not satisfied with Folder Shark for any reason, you may request a full refund within 30 days of your purchase date.
To request a refund, contact us at support@foldershark.com with the following information:
Refunds are processed through Paddle.com, our payment processor. Once approved, refunds are issued to the original payment method within 5–10 business days.
Once a refund is processed:
For yearly subscriptions, you may cancel at any time to prevent future billing. Cancellation takes effect at the end of your current billing period. You will continue to have access to the Product until that date.
Lifetime purchases are covered by the same 30-day money-back guarantee. After 30 days, lifetime purchases are non-refundable.
Refund requests made after 30 days from the purchase date will be reviewed on a case-by-case basis. We reserve the right to decline refunds outside the 30-day window.
If you have any questions about this Refund Policy, please contact us at support@foldershark.com.