Privacy Policy

Last updated: August 20, 2026

This Privacy Policy describes how Folder Shark ("we," "us," or "our") collects, uses, and protects your information when you use our WordPress plugin and website at foldershark.com.

1. Information We Collect

We collect minimal information to provide and improve our Services:

• Purchase information — When you buy Folder Shark, Paddle.com (our payment processor) collects your name, email address, billing address, and payment method. We receive your name and email address to deliver your license and provide support.
• License data — We store your license key and activation status to manage your subscription and verify your purchase.
• Support communications — When you contact us for support, we collect the information you provide in your messages.

2. How We Use Your Information

We use your information to:

• Deliver your purchased license and product updates
• Provide technical support
• Process renewals for yearly subscriptions
• Communicate important product updates or security notices
• Comply with legal obligations

3. Information We Do Not Collect

The Folder Shark WordPress plugin does not collect, transmit, or store any data from your WordPress site. The plugin operates entirely within your WordPress installation. We have no access to your media files, posts, pages, or any other content on your site.

4. Third-Party Services

We use the following third-party services:

• Paddle.com — Payment processing, tax collection, and subscription management. Paddle's Privacy Policy

5. Cookies

Our website uses only essential cookies required for the checkout process, managed by Paddle.com. We do not use tracking cookies, analytics cookies, or advertising cookies.

6. Data Security

We implement reasonable security measures to protect your information. Payment processing is handled entirely by Paddle.com, which is PCI DSS compliant. We do not store your payment information on our servers.

7. Data Retention

We retain your purchase information and license data for as long as your account is active or as needed to provide you with our Services. If you request account deletion, we will remove your personal information within 30 days, except where required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability

To exercise any of these rights, contact us at support@foldershark.com.

9. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact

If you have any questions about this Privacy Policy, please contact us at support@foldershark.com.